Art of the Possible  /  PING Golf × SitecoreAI

Imagine a PING experience
as precise as
your fitting.

An informal exploration of what becomes possible when PING's engineering precision, product storytelling, and golfer community are brought together through an AI-powered digital experience platform.

4
Use Cases
50+
Markets
1
Platform
Golfer Stories
Presented by SitecoreAI × Nishtech
Scroll to explore
The Opportunity

PING's story deserves to be told
the way it was engineered.

PING builds some of the most technically sophisticated equipment in golf. But when a golfer lands on a product page, they rarely experience the depth behind the design. This session explores four moments where that changes.

01
📚
Product Storytelling
Engineering innovation brought to life — adaptive narratives that match each golfer's depth of curiosity.
02
🎯
Fitting Journeys
The precision of a PING fitting session, extended to every digital touchpoint — before, during, and after the appointment.
03
Community Engagement
Turning My PING from a registration tool into the home for every golfer who trusts the brand.
04
🌎
Global Brand Consistency
One PING brand across 50+ markets — locally relevant, globally consistent, from a single platform.
PING's engineering stories are among the richest in golf — the anechoic chamber, the nFlight fitting protocol, the material science behind each shaft profile. The opportunity is to bring those stories to golfers in a way that's as considered as the product itself.
— Framing perspective  /  Art of the Possible session
01  /  Product Storytelling

Every golfer's curiosity
gets the right story.

PING's product innovation is deep. Most digital experiences only scratch the surface. SitecoreAI's content intelligence adapts the narrative — so a scratch golfer gets the engineering data and a mid-handicapper gets the story about why this club fits their game.

The gap today: A 5-handicap and a 25-handicap land on the same product page. The low-handicapper wants CG placement data and tour validation. The weekend golfer wants to know why the G430 Max is more forgiving than what they hit now. Neither gets exactly what they need.

With SitecoreAI, product pages become intelligent — adapting depth, format, and angle based on who's reading. PING's Content Hub becomes the single source of truth for every product asset: imagery, video, technical documentation, and tour insights — delivered in the right context, on any channel.

Narrative depth
Golfer-Led
Adjusted by skill level & intent signal
Asset management
Content Hub
One source, every channel
Story Concept Explorer
SitecoreAI
G430 LST / Adaptive Narrative / Low-Handicap View
The anechoic chamber isn't just a testing tool. It's where PING discovers what golfers never hear.
When a low-handicapper lands on this page, SitecoreAI surfaces the acoustic engineering story — turbulence modeling, sound signature testing, CG placement relative to strike pattern. When a mid-handicapper arrives, it tells the distance and forgiveness story instead. Same product. Right story.
CG Placement Data Acoustic Engineering Adaptive Depth
Tour Insights / Contextual Attribution
Viktor Hovland doesn't just play PING. He helped shape it.
SitecoreAI connects tour player feedback to product pages contextually — not a generic "as played by Tour pros" badge, but specific insights. What did Viktor's testing reveal about the progressive offset? How did tour card feedback change the sole design? Stories that build trust.
Player Insights Dynamic Attribution Content Hub DAM
Pre-Appointment / Fit Education Content
Help golfers arrive at a PING fitting ready to make the most of it.
Before a fitting appointment, SitecoreAI serves personalized education content tied to the golfer's equipment gap — shaft flex education for someone who's never been fitted, lie angle context for a player who knows their handicap but not their swing path.
Pre-Fit Content Personalization CDP Segments
02  /  Fitting Journeys

The fitting room,
extended to every screen.

The nFlight process is what sets PING apart. SitecoreAI Personalize can bring that intelligence online — not to replace the fitting bay, but to extend its reach to every golfer before they book, and to deepen the relationship after they leave.

Think of this as a digital concierge — meeting golfers on the product page, in an email, or on mobile, and intelligently guiding them toward the right club, the right fit, and the next best action. Not a quiz. A journey.

What SitecoreAI Personalize enables: Real-time audience segmentation means a golfer who just registered their irons gets a different experience than one who bounced from the fitting page six months ago. Each moment is an opportunity to move them forward — and every step builds a richer golfer profile.

Post-fit follow-up campaigns, shaft education sequences, and upgrade recommendation triggers can all flow from a single unified profile — powered by SitecoreAI CDP — without manual segmentation effort from the marketing team.

Digital Fitting Preview
SitecoreAI
Step 1 of 3  / Player profile
How would you describe your game right now?
Step 2 of 3  / Priority
What matters most in your next set of irons?
Step 3 of 3  / Ball flight
What's your typical ball flight?
Your SitecoreAI-powered recommendation
Recommended Starting Point
PING i530 Irons
Based on your profile, the i530 balances the control you're after with a compact topline preferred by better players. Your fitting specialist will dial in shaft flex and lie angle from here.
Tour-validated Thin topline Book a fitting →
This is a starting point — not a prescription. A certified PING fitter refines this with actual launch data.
03  /  Community Engagement

My PING: from registry
to relationship.

Every golfer who registers their PING clubs is signaling loyalty. SitecoreAI CDP turns those signals into a unified golfer profile — unlocking personalized content, lifecycle campaigns, and community experiences that deepen the PING relationship long after the purchase.

The vision: a golfer opens My PING and sees a home that knows them — their bag, their fitting history, content matched to their equipment, and updates from players who share their game.

Today: My PING is primarily a warranty and fitting record tool. What becomes possible: A golfer's entire PING journey — from first purchase to Tour-grade equipment — recognized, honored, and nurtured at every step.

SitecoreAI Send powers lifecycle email journeys triggered by real behavior — a golfer who registers new irons gets a shaft education sequence. A member inactive for 90 days gets a re-engagement moment tied to current tour results with their equipment.

Data layer
Single Profile
Fitting + purchase + behavior unified
Engagement model
Lifecycle-Led
Triggered by real golfer moments
My PING / Unified Golfer Profile Concept
MR
Mark Reyes
12.4 Handicap  ·  Member since 2019
3
Fittings
6
Products
4yr
Member
Current Bag
G430 Max Driver G430 Irons Glide 4.0 Wedges PLD Milled Anser
Personalized for Mark
G430 Max vs G430 LST — which fits your 95mph swing speed better?
Viktor Hovland on wedge gapping — relevant to your current setup
Your iron fitting was 14 months ago — worth checking your numbers?
04  /  Global Brand Consistency

One PING. Every market.
No compromises.

Nishtech's proprietary SiteFactory architecture and SitecoreAI's multi-site platform mean PING's global presence can be managed from a single foundation — one design standard, one content governance model, infinite local flexibility.

L1
Foundation Theme
PING Global
Core design system: typography, color palette, icon library, base component library. Global header, footer, navigation patterns. This foundation is shared across every PING market — it never changes at the regional level.
Design Tokens Component Library Global Nav Brand Standards
Shared by all markets
L2
Brand Theme
PING Americas  /  EMEA  /  APAC
Market-level overrides: regional product catalog, promotional cadence, local language settings, market-specific campaign content. Full L1 standards inherited — regions can customize within guardrails, not outside them.
Regional Catalog Local Campaigns Language Market Pricing
Inherits L1 foundation
L3
Market / Region Theme
PING Japan  /  UK  /  ANZ
Sub-market variations: country-specific content, local tour integration, regional fitting partner directories, exclusive product releases. Inherits everything above — teams work with a pre-built foundation, not a blank canvas.
Country Content Local Tour Fitting Locator Exclusive Releases
Inherits L1 + L2
What this means operationally: A product launch in the US propagates globally in hours, not weeks. Regional teams have real autonomy within brand guardrails. And when a new market is added, it inherits the entire PING foundation on day one — no rebuild required.
The Platform

One connected platform.
Every capability working together.

SitecoreAI is the next-generation DXP for the AI era — a unified platform where content, data, and personalization work together from day one. Start where it matters most, and expand as PING's priorities grow, without switching tools or adding complexity.

Platform Explorer
The platform built around your team. Every capability working together.

Discover one connected platform where content, data, and personalization work together from day one. Start where it matters most today, and expand as your priorities grow — without switching tools or adding complexity.

Because everything is part of SitecoreAI, it all works together to deliver speed, scale, and impact.

AI stands for Already Included.
SitecoreAI is the next-generation DXP for the AI era, where marketers and agentic AI work together to deliver results faster, unlock innovation, and stay in control across every channel.
Content Management
AI-powered CMS built for marketers and editors — fast, flexible, always on.
Product storytelling · Global brand
Digital Asset Management
Centralized DAM for product imagery, video, specs, and tour content — governed at scale.
Product storytelling · Global brand
Content Operations
Streamlined workflows, approvals, and publishing across global PING markets and teams.
Global brand · Community
Audience & Insights
Unified golfer profiles, real-time segmentation, and behavioral data from every touchpoint.
Fitting journeys · Community
Conversion Optimization
Personalized experiences and A/B testing that move golfers from browsing to buying.
Fitting journeys · Product story
Commerce
Content-led DTC commerce — product storytelling and purchase in one connected experience.
Product story · Global brand
SitecoreAI
Next-generation DXP for the AI era  ·  sitecore.com
Why Nishtech

The partner who's delivered
this kind of work before.

Nishtech is a boutique digital experience consultancy with 17+ years of deep Sitecore specialization. We bring the implementation credibility that turns sessions like this one into tangible outcomes — without unnecessary risk or complexity.

🏆
17+ years of Sitecore expertise
Not a generalist agency that's dabbled in Sitecore. We've built 250+ Sitecore solutions across content platforms, multi-region DXPs, and commerce ecosystems.
SiteFactory — our proprietary architecture
The N-Level theming system in the global brand section above is Nishtech IP. It reduces multi-market deployment complexity significantly — built specifically for brands like PING.
👥
Boutique attention. Enterprise thinking.
Senior leadership stays engaged throughout. You'll work with the same people who scoped the engagement — not handed off to junior resources after a contract is signed.
🔗
Integration-first by default
PING's existing commerce, CRM, and fitting systems stay in place. We architect SitecoreAI around what's there — connecting the platform to your ecosystem, not replacing it.
SitecoreAI
Official Partner
250+
Solutions Deployed
17+
Years Experience
14
SitecoreAI Devs
15+
Years Partnership
Partner
Gold Enterprise
2025
Specialized
Experience Platform
2025
MVP 2026
10 Year
Sitecore
Certified
SitecoreAI Dev
2025
Specialized
Content Hub
2025
Specialized
OrderCloud
2025
Next Conversation

This was exploration.
Here's how we go deeper.

No pitch. No pressure. Just a focused conversation about which of these use cases resonates most — and what a structured discovery session would look like to make it concrete.

01
Use Case Deep-Dive
Pick one or two of the use cases. We facilitate a focused 60-minute session with the relevant PING stakeholders — marketing, digital, merchandising — to explore what "great" looks like specifically for your brand.
02
Collaborative Discovery
A structured discovery engagement — typically 4 to 6 weeks — that produces a concrete roadmap, an architecture point of view, and a clear answer to: what's the right scope to start delivering value?
03
Proof of Concept
For the right use case, a focused proof of concept — the fitting journey or a personalization scenario built in a PING context — giving internal stakeholders something tangible to champion.

The best digital experiences don't start with a platform decision. They start with one good conversation.

nishtech.com  ·  sitecore.com  ·  Confidential & Exploratory